Last Updated: August 5, 2024
Our Services enable people to meet and play games together in virtual reality. We take the privacy and security of personal information very seriously, so we prepared this Privacy Policy to inform you about the steps we take to protect the personal information we collect.
This Privacy Policy describes how Wonderlab and Software Care (collectively “we”, or “us”) collect and use the personal information.
Please read and review this Privacy Policy carefully.
By accessing or using our app, you agree to this Privacy Policy and consent to the use of your personal information (including personal information about others that you provide to us) in the manner set out in this Privacy Policy. If you do not agree to any of the provisions of this Privacy Policy, please do no access or use the app and contact us in order to correct, amend, or delete any personal information we may have collected.
If you would like to contact us about our privacy practices, your rights with respect to the personal information we collect, or any questions about this Privacy Policy, please contact us at info@wonderlab.it. You may also contact us at the following address: Via Luigi Staibano, 3 – 84124, Salerno (SA).
Applicability of this Privacy Policy
Please note that this Privacy Policy only applies to personal information collected through the app. We process it according to the following legal bases, as applicable: where we have your consent; where it is necessary for the performance of our contract with you (meaning our Terms of Service); and where we have a legitimate interest. This Privacy Policy shall not apply to (a) anonymous information, meaning information which does not relate to an identified or identifiable natural person or to personal information rendered anonymous in such a manner that the natural person to whom it relates is not or is no longer identifiable.
Collection and Use of Personal Information
Account Information – we don’t have any account creation feature, so we don’t collect any personal information from you, directly or indirectly.
Device Information – we may also collect information collected automatically about your device and your usage of the Services (“Device Information”), such as IP address, browser type, referring/exit pages, and operating system.
We use Device Information we collect for the following purposes only:
Providing you with the Services.
Improving and modifying the Services, such as by designing or customizing existing and future offerings to your preferences.
Tracking the performance of our Services and your usage of our Services, in order to improve our Services for your benefit.
Understanding how you and other users discovered our Services, including from advertisements for our Services that we show on third party websites, apps, mailing lists and other third-party properties. This includes the ability to track if you and other users choose to purchase anything in our Services. (Please see the “Cookies and Other Tracking Technologies” section, below, for more information on this point.)
Processing and fulfilling your orders and requests.
Providing you with customer support or technical support, and responding to your requests and inquiries.
Communicating with you with respect to your access and use of the Services, including to send you order confirmations, requested information about products or services, updates on products and warranty information, and similar communications.
Sending you promotional or marketing communications, and monitoring the performance of our advertisements and marketing efforts.
Securing the Services and our systems.
Sharing with third parties for the purposes discussed in “Disclosure to Third Parties”, below.
Disclosure to Third Parties
We disclose personal information we collect to third parties only in the following cases:
You asked us to, or otherwise gave your specific consent.
With vendors we engage to provide you with aspects of the Services, such as maintaining our databases, improving our algorithms and models.
With vendors we engage to provide business analytics and insights, such as by helping us better understand how our users use the Services, how the Services are performing, how users discovered our Services, how our marketing efforts are performing and how they might be improved, and to better collect and analyse your feedback.
As required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
As necessary if our company is involved in a merger, acquisition, reorganization, dissolution, sale of all or a portion of its assets or similar event; provided that, in such an event, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to subsidiaries and affiliates for purposes consistent with this Privacy Policy.
Cookies and Tracking Technologies (and How to Opt Out)
We may use technologies such as cookies, Web beacons, or scripts to gather Device Information that we will then use to learn how you and others interact with our Services. For example, we will know how many users access a specific areas or features within our site and which links or ads they clicked on, or we may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the site. We may use information collected this way for a variety of purposes, such as to understand and optimize how our Services are used, improve our marketing efforts, and provide content and features that are of interest to you.
Certain tracking technologies we use are related to advertising networks, and their purpose is to help us monitor the efficacy of our own marketing efforts. Through those technologies we may share certain Device Information.
If you would prefer not to accept cookies or to disable our use of tracking technologies, certain mobile devices allow you to change your settings with respect to such technologies. Please note that disabling cookies may render the Services unusable.
Please note that, if you continue to use the Services without blocking or disabling cookies or other tracking technologies, you hereby consent to our use of these tracking technologies and to our use of personal information that we collect through their use, if any, in a manner consistent with this Privacy Policy.
If you have any questions about how we our third parties with whom we contract use cookies or other tracking technologies, please contact us at info@wonderlab.it.
Children
Our Services are not intended for, and we do not direct them to, anyone under the age of 13. If you are under the age of 13, please do not submit any personal information through the Services or otherwise use the Services. We encourage parents and guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing them never to provide personal information on the Services without their permission.
Security
We take data security very seriously, and protecting your information is important to us. We implement and maintain appropriate physical, managerial, and technical safeguards to preserve the integrity and security of your personal information and implement your privacy settings.
If you have any questions about the security we use to protect personal information, please contact us at info@wonderlab.it.
International Transfers (including Transfers Outside of the European Union)
We process and store information on servers located in the United States, and we may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By using the Services, you consent to the transfer of personal information to locations that may be outside of your country of residence, including the United States.
With respect to transfers of information out of the European Union (EU), we may process some personally identifiable information pursuant to data processing agreements that include the EU Standard Contractual Clauses. To learn more about our data processing agreements, please contact us at info@wonderlab.it.
Changes to Privacy Policy
We may update this Privacy Policy from time to time and, when we do, we will update this page to the latest version of the Privacy Policy and update the “Last Updated” date at the top of this page.
Questions? Please email us at info@wonderlab.it.